Privacy Policy for HomeHeroPro LLC
Privacy Policy for HomeHeroPro LLC
Last Updated: July 2026
HomeHeroPro LLC is committed to protecting your privacy. This Privacy Policy outlines how HomeHeroPro LLC collects, uses, and protects your information when you visit our website at https://homeheropro.com.
1. Information We Collect
HomeHeroPro LLC collects information you provide directly, including your name, phone number, email address, and home address when you submit inquiries, request services, or opt into communications through our website or forms.
HomeHeroPro LLC also collects basic information through the use of cookies, including:
Google Analytics: to understand website traffic and usage.
GoHighLevel: to support customer engagement, communication, and marketing automation.
These cookies may collect anonymized information such as your browser type, IP address, and pages visited.
2. SMS and Text Message Communications
By providing your mobile phone number and opting in to receive text messages from HomeHeroPro LLC, you consent to receive SMS and MMS messages from HomeHeroPro LLC, including service updates, appointment reminders, project communications, and promotional messages related to HomeHeroPro LLC services.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by texting STOP in reply to any message from HomeHeroPro LLC. After opting out, you will receive one confirmation message and no further messages will be sent. For help, text HELP or contact HomeHeroPro LLC at support@homeheropro.com.
Your mobile phone number and SMS opt-in information will not be sold, shared, or rented to third parties or affiliates for their marketing purposes under any circumstances. This information is used solely to deliver the communications you have requested from HomeHeroPro LLC.
Mobile carriers are not liable for delayed or undelivered messages sent by HomeHeroPro LLC.
HomeHeroPro LLC SMS programs are available to users aged 18 and above only.
3. How We Use Your Information
HomeHeroPro LLC uses the collected data to:
Monitor and improve website performance and user experience.
Communicate with visitors who submit inquiries via our contact forms.
Send SMS and email communications related to your membership, service requests, and project updates.
Support customer service and scheduling through our integrated platforms.
4. Information Sharing
HomeHeroPro LLC does not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely for our internal operations and communication.
HomeHeroPro LLC does not share your SMS opt-in data or phone number with any third party for marketing purposes under any circumstances.
5. Third-Party Services
HomeHeroPro LLC utilizes trusted third-party services, including:
Google Analytics: for website analytics.
GoHighLevel: for customer relationship management, marketing automation, and communication.
These providers may have access to non-personal or aggregated data for the purpose of providing their services to HomeHeroPro LLC.
Use of reCAPTCHA
HomeHeroPro LLC uses Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA analyzes interactions on our site to determine whether a user is a human or a bot. This analysis includes the transmission of certain data to Google such as IP address, mouse movements, scrolling behavior, time spent on the website, and browser and device information.
This data is processed in accordance with Google’s Privacy Policy at https://policies.google.com/privacy and Terms of Service at https://policies.google.com/terms. By using our website, you acknowledge and agree that your use is subject to Google’s data collection and processing as part of the reCAPTCHA service.
6. Data Security Practices
HomeHeroPro LLC takes the security of your personal information seriously and implements industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:
Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols. Our website operates on HTTPS to ensure all data in transit is protected.
Access Controls: Access to personal information collected by HomeHeroPro LLC is restricted to authorized personnel only. Team members are granted access to personal data on a need-to-know basis only and are required to maintain the confidentiality of all member information.
Secure Third-Party Platforms: HomeHeroPro LLC stores and processes contact data through GoHighLevel, an enterprise-grade CRM platform that maintains its own security certifications and data protection standards. Payment information is processed through PCI-compliant payment processors. HomeHeroPro LLC does not store payment card information on its own servers.
Data Minimization: HomeHeroPro LLC collects only the personal information necessary to provide our services and communicate with you. We do not collect or retain data beyond what is required for the purposes described in this Privacy Policy.
Regular Review: HomeHeroPro LLC periodically reviews and updates its security practices to address new threats and maintain alignment with industry standards.
While HomeHeroPro LLC implements these measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. HomeHeroPro LLC cannot guarantee absolute security but is committed to protecting your data using commercially reasonable means.
If you believe your personal information has been compromised, please contact HomeHeroPro LLC immediately at support@homeheropro.com or 757-797-8718.
7. Data Retention
HomeHeroPro LLC retains your personal information only as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with applicable legal obligations. You may request deletion of your data at any time by contacting HomeHeroPro LLC at support@homeheropro.com.
8. Your Rights
You have the right to request access to the personal information HomeHeroPro LLC holds about you, to request correction of inaccurate data, and to request deletion of your data. To exercise any of these rights, contact HomeHeroPro LLC at support@homeheropro.com.
9. Age Restriction
HomeHeroPro LLC services and SMS messaging programs are intended for individuals who are 18 years of age or older. HomeHeroPro LLC does not knowingly collect personal information from individuals under the age of 18.
10. Links to Terms of Service
Your use of the HomeHeroPro LLC website and SMS programs is also governed by the HomeHeroPro LLC Terms of Service, incorporated herein by reference.
View the HomeHeroPro LLC Terms of Service here: https://homeheropro.com/terms-of-service/
11. Jurisdiction
HomeHeroPro LLC is operated in the United States and intended for users located in the U.S. only. By using our website, you consent to the collection and use of your information as described in this Privacy Policy under the laws of the Commonwealth of Virginia.
12. Updates to This Policy
HomeHeroPro LLC may update this Privacy Policy from time to time. Any changes will be posted at https://homeheropro.com/privacy/ with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
13. Contact HomeHeroPro LLC
HomeHeroPro LLC
1206 Laskin Rd, Suite 201
Virginia Beach, VA 23451
Email: support@homeheropro.com
Phone: 757-797-8718
Website: https://homeheropro.com/contact/
