Terms of Service for HomeHeroPro LLC
Last Updated: July 2026
1. About HomeHeroPro LLC
HomeHeroPro LLC is a residential home services concierge company headquartered at 1206 Laskin Rd, Suite 201, Virginia Beach, VA 23451. HomeHeroPro LLC connects homeowners in the Hampton Roads area with vetted Service Providers for home maintenance, repair, and renovation projects.
2. SMS Program Description and Messaging Use Cases
HomeHeroPro LLC offers two optional SMS messaging programs:
Conversational Messages: HomeHeroPro LLC will send service updates, scheduling communications, appointment reminders, project status updates, and account-related information to enrolled users.
Marketing and Promotional Messages: HomeHeroPro LLC will send offers, announcements, homeownership tips, and information about HomeHeroPro LLC membership and services to enrolled users.
Enrollment in either program is optional and is not required to receive services from HomeHeroPro LLC.
3. How to Enroll
You may enroll by checking the applicable opt-in box on our website or contact forms at https://homeheropro.com. By enrolling you confirm that:
You are the account holder or authorized user of the mobile number provided.
You are 18 years of age or older. HomeHeroPro LLC SMS programs are available to users aged 18 and above only.
You consent to receive the applicable message type from HomeHeroPro LLC at the phone number provided.
You understand that consent is not required as a condition of purchase.
4. How to Opt Out — Text STOP
You may opt out of any HomeHeroPro LLC SMS program at any time by texting STOP in reply to any message from HomeHeroPro LLC. After texting STOP, you will receive one final confirmation message confirming your opt-out has been processed. No further messages will be sent from that program after opt-out is confirmed.
Opting out of one program does not automatically opt you out of the other program.
To re-enroll after opting out, text START in reply to any HomeHeroPro LLC message or re-submit an opt-in form at https://homeheropro.com.
5. Support Contact Information
For help with any HomeHeroPro LLC SMS program, text HELP in reply to any message. You may also contact HomeHeroPro LLC directly at:
Email: support@homeheropro.com
Phone: 757-797-8718
Website: https://homeheropro.com/contact/
Mailing Address: HomeHeroPro LLC, 1206 Laskin Rd, Suite 201, Virginia Beach, VA 23451
6. Message and Data Rates Disclosure
Standard message and data rates may apply to all SMS messages sent by HomeHeroPro LLC. Rates are determined by your mobile carrier and plan. HomeHeroPro LLC is not responsible for any charges incurred from your carrier as a result of receiving SMS messages. Contact your carrier for details regarding your messaging plan.
Message frequency varies based on your account activity and the program you have enrolled in. You may receive up to 10 messages per month per program.
7. Carrier Liability Disclaimer
Mobile carriers including AT&T, Verizon, T-Mobile, Boost Mobile, Cricket, MetroPCS, US Cellular, and others are not liable for delayed or undelivered messages sent by HomeHeroPro LLC. HomeHeroPro LLC does not guarantee message delivery in all areas or on all carrier networks. Carrier availability may vary by location.
8. Age Restriction
HomeHeroPro LLC SMS messaging programs are restricted to individuals who are 18 years of age or older. By enrolling in any HomeHeroPro LLC SMS program you confirm that you are at least 18 years of age. HomeHeroPro LLC does not knowingly send SMS messages to individuals under the age of 18.
9. Sharing of SMS Data
Your mobile phone number and SMS opt-in information will not be sold, shared, or rented to third parties or affiliates for their marketing or promotional purposes under any circumstances. This data is used solely to deliver the communications you have requested from HomeHeroPro LLC.
10. Consent Is Not a Condition of Purchase
Your consent to receive SMS messages from HomeHeroPro LLC is not required as a condition of purchasing any product or service from HomeHeroPro LLC. You may receive the full services of HomeHeroPro LLC without enrolling in any SMS program.
11. Links to Privacy Policy
Your use of HomeHeroPro LLC SMS programs and website is also governed by the HomeHeroPro LLC Privacy Policy. The Privacy Policy is incorporated into these Terms of Service by reference and describes how HomeHeroPro LLC collects, uses, and protects your personal information including your mobile phone number and SMS opt-in data.
View the HomeHeroPro LLC Privacy Policy here: https://homeheropro.com/privacy/
12. Use of Website
By using https://homeheropro.com you agree not to use the site for any unlawful purpose, attempt to gain unauthorized access to any portion of the site, or misrepresent your identity in any communication with HomeHeroPro LLC.
13. Intellectual Property
All content on https://homeheropro.com including text, graphics, logos, and images is the property of HomeHeroPro LLC and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission from HomeHeroPro LLC.
14. Limitation of Liability
HomeHeroPro LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services including but not limited to errors or omissions in content, loss of data, or unauthorized access to your information.
15. Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Virginia. Any disputes arising from these terms shall be resolved in the Circuit Court for the City of Virginia Beach, Virginia, or the United States District Court for the Eastern District of Virginia.
16. Changes to These Terms
HomeHeroPro LLC reserves the right to update these Terms of Service at any time. Changes will be posted at https://homeheropro.com/terms/ with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.
17. Contact HomeHeroPro LLC
HomeHeroPro LLC
1206 Laskin Rd, Suite 201
Virginia Beach, VA 23451
Email: support@homeheropro.com
Phone: 757-797-8718
Website: https://homeheropro.com/contact/
